How requests, quotes, and visits work.

1. A request is not an appointment

Submitting the request form records the details you provide so the work can be reviewed. It does not create a booking, reserve a time, or guarantee availability. An appointment exists only once the business has confirmed it with you directly and you have accepted the quote.

2. Quotes, not published prices

No public prices are shown on this site. A quote is prepared after the vehicle, its condition, the requested scope, and the location have been reviewed. Quotes are valid for the scope described and may change if the vehicle presents differently from the description or if additional work is requested on site.

3. Scope is confirmed in writing

The services offered are interior detailing, exterior detailing, and full detail. Anything outside the confirmed scope — paint correction, coatings, odour treatment, repairs, or work on boats and other vessels — is not included unless it has been separately quoted and agreed.

4. Coverage and access

Wilmington, North Carolina is the primary locality. Coverage outside it is confirmed case by case. Where the vehicle is parked, the space around it, shade, and access requirements must be described accurately in the request. If access is not workable on arrival, the visit may be rescheduled rather than carried out.

5. Condition and results

Detailing cleans; it does not repair. Pre-existing damage — scratches, stone chips, clear-coat failure, cracks, burns, tears, worn trim, or stains that have penetrated a surface — may remain after the work. No specific visual result is guaranteed from a photograph or a description.

6. Weather

Because the work happens outdoors at your vehicle, conditions can affect whether a visit proceeds. If weather would prevent the confirmed scope from being completed properly, the visit will be rearranged.

7. Personal items

Remove valuables and personal items before a visit. The business is not responsible for items left in the vehicle or in the work area.

8. Payment

No payment is collected on this website. Payment arrangements are made directly with the business after a quote is accepted.

9. Review content

Reviews displayed on this site are provided by Google and remain Google's content, shown with author attribution. They describe a reviewer's own experience and are not endorsed as statements of fact by the business.

10. Liability

The business takes reasonable care with every vehicle. Liability for any issue arising from a visit is limited to the value of the work performed for that visit, to the extent permitted by North Carolina law. Nothing in these terms excludes rights you have under applicable law.

11. Contact

Masonboro Mobile Car Detailing Wilmington. (910) 994-5288

See also Privacy.